Instructions for Registration and Subscription to the Family Health Service “Parent-Child e-Link” e-Newsletter

1. The “Parent-Child e-Link” e-Newsletter is a health promotion email service platform provided by the Family Health Service (FHS) of the Department of Health (DH). It is designed for parents-to-be, as well as parents or caregivers of children under 6 years of age.
2. The DH has commissioned an independent contractor to provide the email system service. From the date of registration until the termination of the service (i.e. the child reaches 6 years old) or cancellation of subscription by the subscriber (whichever is earlier), the system will regularly send “Parent-Child e-Link” health information emails to subscribers.
3. How to subscribe

   You can subscribe to the “Parent-Child e-Link” e-Newsletter in two ways:

   1. Online registration:
      1. Click here to register
      2. After registration, you will receive a confirmation email. Please follow the instructions in the email to activate your account. You will then receive the first issue of “Parent‑Child e‑Link” e-Newsletters tailored to your child’s age.
   2. Registration at Maternal and Child Health Centres (MCHCs):
      1. Within 14 days after registration, you will receive a confirmation email. Please follow the instructions in the email to activate your account. You will then receive the first issue of the “Parent‑Child e‑Link” e-Newsletters tailored to your child’s age
      2. After activation, please log in to the system and change your account password.
4. The personal information you provided
   1. For online subscription to the “Parent-Child e-Link”, the personal information provided by the subscriber (such as email address) is not sufficient to identify the user. If subscription is made at an MCHC, the MCHC registration number will also be collected to verify the email account.
   2. The subscriber’s information, including the email account and the related MCHC registration number, will be deleted from the system 60 days after unsubscription, or the child reaches 6 years old.
   3. The “Parent-Child e-Link” system records the number of times a subscriber opens the emails and uses the email login links. The data collected is used solely for compiling statistical reports and diagnosing computer system issues, to assist the DH in improving its services.
   4. Registration information for “Parent-Child e-Link” will be handled by the contractor in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.
   5. The FHS of the DH may, at different times and for specific purposes, invite you to voluntarily provide personal data such as your name, telephone number, mailing address, or email address. When doing so, the FHS will specify the purpose and the intended use of the data, and explain how you may request access to or correction of the personal data provided.
   6. The FHS of the DH ensures that all personal data collected through the “Parent-Child e-Link” system is handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance. Unless permitted or required by law, the DH will not disclose your personal data to any third parties other than the independent contractor without your prior consent. For details, please refer to the Privacy Policy on the FHS website.
5. Check and change registration information
   1. Subscribers can click the link provided in the “Parent-Child e-Link” emails or visit this website to log in the system and update the registration information.
   2. The “Parent-Child e-Link” system is independent from other information systems of the DH. If you need to update information in other systems, you must notify the staff of the MCHC or the administrators of the relevant systems directly to ensure appropriate services are provided.
6. Stop receiving emails from the “Parent-Child e-Link”
   1. Subscribers can click the unsubscription link in the “Parent-Child e-Link” emails, or visit this website to login in the system and unsubscribe.
   2. The system will stop sending emails to the subscriber’s account 24 hours after the unsubscription request has been submitted.

Family Health Service, Department of Health

March 2026